If you need to cancel please do so within the specific time frame allowed for your lesson. No refunds will be given for last-minute cancellations; changes to reservations may be granted based on guide availability. Please mark your trip date on your calendar. Travel insurance is also highly recommended. Please see our full cancellation policy for more details.

This depends a bit on which course you sign up for, but generally speaking, you need to be fit enough to hike around for most of a day wearing a moderate sized pack. Normally, we can quite easily set an agenda which makes sense for someone's fitness level. If you are concerned about your fitness level, let us know and we can talk it over and probably devise a training scheme to follow in order to be ready for your course. Anyone who signs up for a course should use it as a reason to start training so as to show up in the best shape possible.

Events run rain or shine. For our winter courses, this is almost never a problem, because inclement weather usually comes in the form of snow. Since snowstorms are an integral part of the winter skiing and climbing experience, we simply go about our business. However, we reserve the right to cancel for any reason, including hazardous weather conditions. If severe weather is foretasted for your day, we will notify you the day beforehand to cancel and reschedule, if possible. There is no penalty to you if a cancellation is made on our end due to weather. You are welcome to a full refund if we cannot reschedule you. Please see our full cancellation policy for more details.

A complete gear list is supplied ahead of time. Please read through the gear list before you arrive for items you will be responsible for bringing. In general you should be dressed appropriately for the weather, pack a lunch & water, and have a backpack.

High value times (MLK weekend, peak leaf season, etc.) can book out 6 months in advance. Other dates often book out a few months ahead of time. So, sooner is better than later if you want to get a specific date.

We are happy to book days last minute as long as we have availability.

Contact us. We would be happy to answer your questions.